DELIVERY AND PAYMENT

ORDER REGISTRATION

1. The Buyer can place orders 24 hours a day.
2. Your order will be processed within one business day, in case of placing an order on weekends or holidays - on the next working day.
3. The invoice will be sent to the e-mail address you provided.
4. After receiving the payment, you will receive a confirmatory e-mail, after which we will begin to process your order.

    DELIVERY


    1. Carefully fill in all required fields on the order form to avoid misunderstandings. Please provide the full delivery address! It is up to the client to provide proper contact information so we can process and ship your order as soon as possible.
    2. In the "Delivery" section, you will be able to choose the option to receive the product:

    • Delivery to Latvia – 3 EUR
    • Delivery to Baltics countries – 6 EUR
    • Delivery to European countries – 30 EUR

    3. Shipping is free for orders over 200 EUR.
    4. The shipping is provided with the help of courier service.
    5. Delivery across Latvia is made within 2-3 working days. Delivery to Europe 7 working days, to Baltic States within 5 working days.
    6. In cases when the ordered product is not in stock, but is in the store Meistars, order processing can take place for 1 working day longer.
    7. In cases where the goods are not in stock, the delivery time may be extended. In this case, the buyer will be informed about it in time, the customer will be contacted by e-meistars.lv staff to inform about the planned time of availability of the goods.
    8. When receiving the item, please thoroughly inspect the packaging in the presence of courier. Claims on the appearance of the package will only be accepted at the time of delivery.


    RETURN OF GOODS

    1. We offer 14-day return policy which begins when you receive your order.
    2. Full product value is returned, except shipping cost. Cost of initial shipping and return shipping are not refunded.
    3. All goods should be returned in resalable, unused condition and in original undamaged, unopened package.
    4. Once items are returned and received by us, we will refund you full value of your goods.
    5. To return your products, please, contact us on info@carelika.eu


    Official distributor
    ĻIKA-J SIA
    +371 630 253 57
    info@carelika.eu
    Bauskas iela 5, Jelgava, Latvia
    Training centre
    Republikas Laukums 3, Rīga, LV-1010
    +371 27 573 589
    Shop Meistars
    T/C Rīga Plaza, Rīga, LV-1004
    +371 23 668 451

    Lielā iela 18, Jelgava, LV-3001
    +371 20 654 652

    Republikas Laukums 3, Rīga, LV-1010
    +371 23 070 502

    "ĻIKA J" SIA has concluded agreement No. SKV-L-2020/35 on 28.05.2020 with the Latvian Investment and Development Agency on receiving support within the measure "Promotion of International Competitiveness", which is co-financed by the European Regional Development Fund.

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    * Free shipping for orders over 200 EUR

    Your order will be processed within one business day.
    The invoice will be sent to the e-mail address you provided.
    Your order will be shipped as soon as your payment is received.